We announce with regret that Dr. Fraser Gillie has decided to leave the Practice at Crookston Medical Centre at the end of December 2022.

He will be greatly missed.

Fraser first joined the Practice as a Foundation Year 2 Doctor back in 2016 before returning as our GP Specialist Trainee finally moving on to join the Practice as a Partner at the completion of his training. He has worked conscientiously throughout his time at the surgery bringing many innovations and improving our online communication system.

Fraser also took a leading role in the delivery of our complex and palliative service at a local Nursing Home building a close relationship with our Nursing Team in the Practice.

As many of our patients will be aware Fraser comes from Kelso in the Scottish Borders and had an active role in rugby football – amply facilitated by his size and powerful physique. Yet he is a gentle giant and provided great care and compassion to a large number of our patients emanating warmth and appreciation from our staff and our attendees.

Everyone at Crookston Medical wish him well in his future career.

Although we have in the past had very few complaints about our clinical service - recently these complaints have increased and most are very trivial - most commonly because of a perception that individuals are "not getting a prescription quickly enough"!

Most of the time there will be a good reason for this - often because a request from a hospital outpatient department is unclear in terms of preparation, dose, frequency of administration or duration of treatment. Furthermore "unscheduled requests" (i.e. not on a repeat medication slip) have mushroomed and now account for around 50 requests per day. These are exceptionally time consuming for our doctors who can really only deal with around 10 of these per hour. 50 requests take up around 5 hours per day of a doctor's time!

Unscheduled prescription enquiries should be emailed through our prescription line with a clear indication on the reason for the request, the medication being requested and the dose and frequency of administration whenever possible. If it is not possible to do this - help is still available through our prescription telephone line.